Host Resources
The Jumper HQ team is always happy to help. Give us a call on 0808 281 1031 or email christmasjumper@savethechildren.org.uk.
Claiming your team's JustGiving page
Where can I find my Christmas Jumper Day reference number?
This is the number is on the top of all the emails you receive from Save the Children or the letter you received with your fundraising pack. Still stuck? Give our team a call on 0808 281 1031 or email christmasjumper@savethechildren.org.uk to request it.
My verification code is not working
Try this again! It is the eighth, ninth, tenth and eleventh numbers in your Christmas Jumper Day reference number. For example if your reference number is CJD209902309, your redeem code would be 0230. Still stuck? Give our team a call on 0808 281 1031 or email christmasjumper@savethechildren.org.uk
How to use your QR code
Getting started
If people scan the QR code how much will they donate?
People can select how much they would like to donate. Scan the QR code and then you will be taken to JustGiving to make a quick, secure payment of any amount you choose.
I'm struggling to use my QR Code - How does it work?
Simply open the camera on your phone and point it at the QR code. If this isn't working on your mobile device - see if there's instructions below.
Guides
iPhone & iPad
QR codes will only work on devices with iOS 11.00 and above
- Open your device's camera
- Hold your device so the QR code appears in the camera's viewfinder
- Your device will recognise the QR code and an internet browser notification will appear
- Tap the internet browser notification to open the link associated with the QR code
- Donate - your amount will automatically be added to your team's JustGiving total!
Google Pixel
- Open your phone's camera, click 'More' and then 'Settings'
- Activate Google Lens suggestions
- Hold your device so that the QR code appears in the camera's viewfinder
- Your device will recognise the QR code and an internet browser notification will appear
- Tap the internet browser notification to open the link associated with the QR code
- Donate - your amount will automatically be added to your team's JustGiving total!
Samsung
There a few easy ways to use QR Codes on your Samsung phone:
CAMERA APP
Check your camera settings and make sure 'Scan QR codes' is enabled
- Access your Quick Settings and tap on QR Scanner
- Tap OK to proceed to the next step
- The Camera app will then be launched where you can scan QR Code.
- Once the campera launches, positive the QR Code within your camera's viewfinder
- Position the QR Code within the guidelines to detect the code. Once the code has been detected, you will automatically be redirected.
- Tap the internet browser notification to open the link associated with the QR code
- Donate - your amount will automatically be added to your team's JustGiving total!
BIXBY VISION
Check your Bixby Vision settings. Launch Bixby Vision > tap the 3 dots > Settings > Toggle on QR Code.
- Allow the Bixby Vision permissions then tap Next
- Allow the 3 Bixby Vision pop-up permissions
- Scan the QR Code then tap Go to launch the website
- Your device will recognise the QR code and an internet browser notification will appear
- Tap the internet browser notification to open the link associated with the QR code
- Donate - your amount will automatically be added to your team's JustGiving total!
- If you are unable to scan the QR Code, try repositioning your camera to get a better angle of the code.
SAMSUNG INTERNET
- Launch Samsung Internet or Samsung Internet (Beta)
- Click the 3 lines at the bottom right of your screen
- Tap on 'Settings', then select 'Useful Features'
- Toggle the QR Code reader to 'On'
- Head back to the homepage and touch the URL link > select the QR Code icon
- Tap Allow on the pop up permissions
- Position the QR Code within the guide lines to detect the code. Once the code has been recognised, an internet browser notification will appear
- Tap the internet browser notification to open the link associated with the QR code
- Donate - your amount will automatically be added to your team's JustGiving total!
Huawei
If your Huawei phone supports HiVision you can scan a QR code with the built in camera application.
- Open the camera and tap the HiVision icon
- After entering HiVision mode, select HiVision QR Code.
- Position the QR Code within the guidelines to detect the code. Once the code has been detected, you will automatically be redirected.